For those gearing up for the start of the 2022-2023 collegiate athletics year, many Tennessee fans are already planning on which football, basketball, baseball, and soccer games they will be attending. However, according to the University of Tennessee, all ticketing moving forward – starting with football – will be digital ticketing.
No longer will printed tickets be issued out from Tennessee. Instead, the U.T. athletic department will move to a digital platform, requiring the use of a smartphone. Printed PDF tickets will not be accepted at the gates. This also is true regarding parking passes on campus.
“Starting this fall, tickets and parking passes to all Tennessee Athletics events, including football, will be digital and can be accessed through a mobile device to improve security and reduce the risk of ticket fraud as well as make the process more convenient for fans,” Tennessee’s athletic department stated in a press release on Friday.
According to U.T., an attendee’s mobile device will be an attendee’s only ticket moving forward. Users are encouraged to use the Apple Wallet or Google Play features, which are apps that allow a user to store debit cards, movie theater tickets, sporting event tickets, airline tickets, and several other passes on a smartphone.
“Fans will gain admission into all venues, including Neyland Stadium, via a unique QR code which will be scanned directly from a mobile device,” the press release states. “For quick and easy entry into Tennessee Athletics venues, fans are encouraged to download the Tennessee Athletics app from the App Store (iPhone) and Google Play (Android).”
Tennessee does specifically note that “SCREENSHOTS OF TICKETS WILL NOT SCAN AT THE GATE AND WILL NOT ALLOW ENTRY!”
According to Tennessee, the only places to purchase authorized tickets to Tennessee sporting events are through the Tennessee Athletics Ticketing Office, AllVols.com, the venue box office, and Ticketmaster.com.
While to some the sequence of digital ticketing can seem daunting, it is a very easy skill and platform to master. Tennessee also provides a list of useful tips to help speed up one’s trip through the ticketing line:
- “Access tickets and parking passes through the Tennessee Athletics app or an All Vols account manager account at least 48 hours prior to the event.
- Prior to arrival on campus, add tickets to your Apple Wallet or Google Pay.
- Ensure that your mobile device with your tickets is fully charged before leaving for the venue.
- Have your ticket displayed and ready to be scanned before entering the venue.
- It is recommended that fans send each guest their own individual ticket if the party is arriving separately. If there are multiple tickets on an account for the group, swipe left on the barcode after scanning to access the additional tickets.
- Reference the seat location on the ticket to access your seat(s).
- Turn the screen brightness on your device to its highest level for easier scanning.”
A full step-by-step guide to using the Tennessee Athletics app can be found here.
For more information or questions regarding ticketing, contact the Tennessee Athletics Ticketing Office.